Officer Commendation & Complaint Information
It is the mission of the Campton Hills Police Department to provide our community the highest standards of public service through proactive policing and treating each individual with respect and dignity. It is our mandate as members of the Campton Hills Police Department to serve professionally with honor and integrity.
Below you will find information relating to submitting a commendation, or a complaint towards an Officer.
Commend/Compliment an Officer
If a Campton Hills Police Department employee has done a good job and you want to say “Thank You”, commendations can be submitted in the following manner:
- Complete the Officer Commendation or Complaint Form online.
- Write a letter to the Chief of Police and either email or deliver via mail. View Contact Info>>
- Call the Campton Hills Police Department to speak with the Chief of Police.
If you are unsure of the employee’s name, describe the employee and list the specific actions or demeanor that impressed you. Mention the location, date and time the incident occurred.
Commendation letters are logged and placed in the employee’s personnel file.
Officer Complaint
The Campton Hills Police Department is vitally interested in taking action when its employees are accused of not serving the public appropriately. All complaints will be given a fair and thorough investigation.
When a citizen has a complaint against a Police Department employee (sworn or civilian), the complaint is directed to a Supervisor/the Chief of Police. You may file a complaint in a multitude of ways. Illinois law (501ILCS725/3.8(b)), requires that anyone filing a complaint against a sworn police officer must have the complaint supported by a sworn affidavit. Therefore, it is the policy of the Campton Hills Police Department that citizens will be requested to also complete a sworn affidavit in all cases.
Officer Complaints can be submitted in the following manner:
- Complete the Officer Commendation or Complaint Form online.
- Write a letter to the Chief of Police and either email or deliver via mail. View Contact Info>
Frequently Asked Questions
Yes, this is done in all fairness to the employee. The department employee has the right to know the nature of charges alleged and the identity of the person making the allegation.
- A complaint is received and assigned to a supervisor.
- The supervisor reviews all information and conducts an investigation into the allegations.
- At the conclusion of an investigation, all parties will be notified of the findings.
When the investigation finds that the charges against a department employee are true, the Chief of Police notifies the employee and may take one of the following actions:
- Reprimand the employee verbally or in writing
- Suspend the Employee without pay
- Demote the Employee or Discharge the Employee
Please Note: Employees can appeal the department’s decision to uphold a complaint and the decision to discipline the employee.
Complaints must be supported by sufficient facts. When the investigation cannot find the degree of facts necessary to prove the employee acted improperly, the employee and the citizen are both notified in writing.
